frequently asked questions
As defined in Wikipedia,
Zero waste is a set of principles focused on waste prevention that encourages the redesign of resource life cycles so that all products are reused. The goal is for no trash to be sent to landfills, incinerators or the ocean. Currently, only 9% of plastic is actually recycled. In a zero waste system, material will be reused until the optimum level of consumption
- How does ecoSansar help in going zerowaste?
At ecoSansar, we take back the packaging in which we home deliver your order. These packagings are then washed, sterilised and refilled for another order. This creates a circular chain which ensures no waste is generated through your consumption.
You get to shop for great quality organic and sustainable products in a zerowaste manner at ecoSansar. That way you also directly then contribute to pesticide free farming, better soil health, water conservation, well taken care of staff and natural products that do not harm the environment and you.
- Isnt paper bags ecofriendly? Why take the trouble of returning containers and reusing?
Paper bags also require immense resources to make and have a high carbon footprint. We at ecoSansar believe that products that use nonrenewable resources like trees, soil and clean water should carry premium charges. We also believe that it is criminal to use any product just once considering the amount of resources, time and energy is spent in making them.
- How do I return containers and claim refunds?
Containers are generally picked up at the time of next order delivery. Incase you would like the containers to be picked up earlier, you could drop us a WhatSapp message on 9972825642 and we will do the needful. The refunds will be initiated based on the number of containers returned. The amount for refund will be decided as per Subscription status.
- What is ecoSansar Subscription ?
Subscribe to ecoSansar at only Rs.999/year
Subscribed customers get FULL refunds on the container deposits.
For non subscribed users :
Flat Rs. 5 (plus GST) cleaning charge per container is deducted and remaining amount is then refunded through Gpay/account transfer.
- How does Cashback work?
Upon return of containers, container deposit is refunded through Gpay / account transfer.
For subscribed users :
They will get a FULL REFUND on return of containers.
For non subscribed users :
Cleaning charge of Rs.5 plus GST is deducted from the deposit and the remaining amount is refunded.
For example : If you are returning a glass jar
Deposit of container = Rs.25
Cleaning charges = Rs.5
18% GST = Rs. 4.50
Amount refunded = Rs.15.50
– Is there a time limit for keeping the containers?
There is no time limit. You can keep them for as long as you like.
- How do I return products?
Currently product returns will be addressed on a case to case basis. Please get in touch with us at [email protected] and we will look into it promptly.
- What are the delivery charges?
We’ve segmented our delivery charges as per locations. Our space is located in the Horamavu area (560043) and all charges will be calculated from there
0 – 5km : Rs.100
Free delivery for orders worth Rs.1000 or more
6 – 10km : Rs.150
Free delivery for orders worth Rs.1500 or more
11 – 20km : Rs.180
Free delivery for orders worth Rs.2000 or more
Incase your area code is not serviceable, please send a WhatsApp message to 9972825642.